Business
Select to move between our Business programmes
You can only apply for one of our programmes.
Billing Operations Apprenticeship
Discover how Sky works behind the scenes.
On our two-year Billing Operations Apprenticeship, you’ll learn how we keep things running smoothly — from billing and payments to reporting and reconciliation.
You’ll be part of the teams that support our people, improve our processes, and ensure everything adds up. It’s hands-on, practical experience that will help you build skills, grow your confidence, and take the first step in your career.
Along the way, you’ll work towards a Business Administration Level 6 qualification, delivered by Forth Valley College — a leading provider of workplace-based learning.
Duration
2 years
Location
Livingston, Scotland
Salary
£24,570
Qualification
Business Administration Level 6 Apprenticeship
Eligibility
You must meet the apprenticeship funding rules, see the Eligibility criteria section in the job description for more information.
Right to work
You will have valid right to work in the UK by the programme start date (07/09/2026) and will remain valid for the full duration of the apprenticeship (2yrs) without requiring renewal or expiring during this time.
What you’ll do
You’ll get involved in the day-to-day running of our billing operations and support teams across Sky. Every day is different — one day you could be checking data accuracy, the next you’re helping streamline a new billing process or supporting colleagues with reporting. You’ll:
Get hands-on with real projects across our Billing, Payments and Customer Communication teams
Learn how audits and reconciliations work
Help identify and solve issues to improve how we operate
Support internal reporting and controls
Collaborate with teams across the business
Build your confidence and learn from experts along the way
What we’re looking for
You don’t need experience to join us — just curiosity, commitment and a can-do attitude. You’ll need:
- Five National 5s (grades A–C or equivalent), including English and Maths
- To be aged 24 or under by September 2026
- To have finished education and be ready for full-time work by September 2026
Skills that’ll help you shine:
- Great with people and a true team player
- A self-starter who stays calm under pressure
- A problem-solver with an eye for detail
- Comfortable using Excel, PowerPoint and tech systems
What you’ll learn
You’ll study towards a Business Administration Level 6 qualification, delivered by Forth Valley College. Your training will give you practical skills in:
Business processes and administration
Data management and analysis
Communication and teamwork
Continuous improvement and project support
What’s in it for you?
From the moment you join, you’ll get the support you need to succeed. You’ll have:
A buddy to help you settle in
A mentor to guide your career development
Regular check-ins and feedback
Access to Sky Learn and in-person workshops
An Emerging Talent community with events, talks and networking opportunities
You’ll earn while you learn, gain a recognised qualification, and start building a career at one of the UK’s most innovative companies.
Business area call to action banner
Blogs
From fixing a customer’s broadband to creating the next big thing. Hear about what our people have to say, and how we’re making a bigger picture impact together.
Want to know more about how to apply?
Explore our FAQs and see what to expect from the application journey. You can also visit our Prep Hub for practice activities and tips to help you feel confident every step of the way.