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Vanessa - Head of Release Management

At Sky, the thrill lies in the continuous pursuit of pushing boundaries.

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Head of Release Management, Unterfoehring

Technology and IT | 8 March 2024 | 5 mins

I am working as Head of Release Management for WOW within the Group Product Delivery Team based in Munich. As a Release Manager for WOW my role is to orchestrate the seamless deployment of new features, bug fixes and general updates.

My role also includes to navigate the process of finding the right balance between timelines, technical requirements, and user expectations. We are working closely with the colleagues in UK and Italy to ensure the WOW Product gets better and to add new functionalities in collaboration with our Product colleagues.

Our team is responsible for the testing and is additionally taking care about 'In-Life' topics such as incident management and technical change management.

What is it that you love most about your role?

I enjoy my job for several reasons. Collaborating with diverse teams across Germany, and the broader teams in UK and Italy, allows me to gain insights from various perspectives. 

Investigating technical details enhances my learning experience, providing a deeper understanding of all the components involved.

Furthermore, being a part of the “Bigger Picture” of our product WOW gives me a sense of purpose and fulfillment in contributing to its success.

Describe a project, or career highlight where you were able to make a difference.

A highlight in my career was to contribute and being a part of the project team to ensure a seamless transition into our group platform, a significant milestone that enhanced our service delivery.

The implementation has not only streamlined operations but also opened avenues for launching exciting new features.

Each day, our team works tirelessly to ensure a positive experience for our customers that is also what makes a difference in my opinion.

At Sky we’re always challenging ourselves to deliver the next big thing. Describe what that’s like and why it’s exciting.

From the five years I've been with Sky, I really can say that the thrill lies in the continuous pursuit of pushing boundaries, exploring new possibilities, and witnessing the transformative impact these advancements have on our customers.

In this dynamic landscape, the joy of contributing to find solutions, and shaping the future through innovative product delivery, is exciting.

How is Sky an inclusive place to work where you can be yourself?

Sky is a very inclusive place to work in my opinion, and very diverse, which is what I really like about Sky. It embraces a mindset that acknowledges everyone's unique strengths, backgrounds, and perspectives.

I personally think that you always have the chance to grow within the company; e.g. to change roles internally and to be able to grow in different areas.

I was lucky to have always had supporting leaders in my recent department, which are really keen to support growth and where I am able to learn from. Sky also recognizes the importance of learning from mistakes, which is truly a key factor in an innovative working environment.


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