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Business Operations
Business Operations is the engine behind Sky’s customer-facing success. Our teams span four key areas — Billing, Change Delivery, Compliance & Fraud, and Supply Chain — working together to keep things running smoothly. With around 600 people across England, Scotland, and beyond, we support Sky’s global operations and help deliver brilliant experiences every day.
Business Operations
Start date: 7th September 2026
£31,250 per annum|2 years
About this programme
Want to help launch innovative products, tackle fraud, support Sky’s journey to Net Zero, ensure compliance, or bring cutting-edge technology into customers’ homes?
Join the Sky Business Operations Graduate Programme and work alongside the teams that deliver exceptional experiences to millions of customers. This two-year programme is designed to make things happen. You’ll contribute to initiatives that enhance how Sky operates and how customers interact with our services. Whether it’s launching a new product, streamlining our supply chain, or improving billing systems — you’ll be at the heart of the action.
What you’ll be doing
- Collaborate with teams across Sky to deliver impactful change
- Support the launch of products like Sky Glass and Sky Stream
- Enhance billing processes and supply chain operations
- Develop core skills in project management and business analysis
- Present ideas and progress to senior stakeholders
Programme Structure – built around five key directorates
- Change Delivery – Transform big ideas into reality, fast
- Supply Chain – Move products from factory to front door, ensuring sustainability and compliance
- Compliance & Fraud – Protect customers and uphold Sky’s reputation
- Billing – Ensure accurate and fair customer billing
- Credit Risk – Promote responsible and compliant lending
Year 1 – Focused Development You’ll spend your first year in two core areas: Supply Chain and Change Delivery. This foundation year is all about building future-ready skills including:
- Strategic thinking
- Data fluency and analysis
- Project and stakeholder management
- Decision-making and influencing
- AI literacy
- Sustainability and compliance strategy
Year 2 – Specialisation and Career Pathway In your second year, you’ll choose a specialisation — such as Billing, Compliance, or Credit Risk — or continue developing within Change Delivery or Supply Chain. This tailored approach supports your career goals and prepares you for a confident transition into your next role.
What we’re looking for
You have or will be graduating soon with an undergraduate degree in any field.
- Curious mindset – You love getting into the detail of how things work and always want to know more
- Natural collaborator. You’ll love bringing people together and working with them to find pieces of the puzzle and delivering a solution.
- Comfortable building relationships with stakeholders at all levels and communicate with confidence.
Right to Work: You’re required to have the appropriate right to work in the UK by the start date of the programme. Please be aware Sky does not offer sponsorship for this programme
Status
Applications will open Monday 6th October
Nicole
Programme Manager
"This grad programme gives you a great understanding of how the business operates and builds your resilience in challenging scenarios. You will learn to effectively communicate, work strongly as a team and understand our core products inside and out. Expect fast pace, brilliant people and huge learnings."
Application journey
Prep Hub
This optional step will help you prepare for our application process — and you can access it before you’ve even applied.
Application
Time to submit your application on our system. We’ll be asking for your personal details, academic information and everything else that you think would be relevant such as work experience. That’s all there is to it.
If we need to make adjustments to make you feel more comfortable at any stage, please let us know when you apply — we’ll be in touch to discuss.
Digital Assessment
Once your application is in, we’ll ask you to complete our immersive digital assessments. They’re mostly situational questions and will also include a video interview.
We understand that you might want to utilise AI to support your preparation for taking the assessments – understanding Sky etc. But we ask that you complete the assessments themselves without the assistance of AI.
Assessment Centre
For the final assessment stage, we’ll invite you to our bespoke virtual assessment centre. You’ll get the opportunity to impress us in person and get a feel for what it’s really like to work at Sky.
The day could include an individual interview, group discussion or individual exercise. We’ll give you plenty of notice and let you know how best to prepare for the day.
We'll be in touch
Once you’ve completed all the assessment steps, we’ll let you know when you can expect to hear back from us. Good luck!
What do students think about our digital assessments?
93%
of people found our assessment to be interesting and insightful to complete.
95%
said our assessment was user friendly and easy to complete.
92%
felt like they were able to answer authentically and to be themselves in the assessment.
93%
said the assessment provided them with greater insight into Sky.
Preparation is key. In this short video, Junior gives a whistle stop tour of the Preparation Hub and explains how it can help you with your application.
Application tips
We know the application process can be daunting. Hear the top tips from our early careers team on how best to be prepared.
Prep Hub
Digital Assessment
Assessment Centre
Hear from our alumni
George Morgan
Project Delivery graduate
I loved my time in Supply Chain, the kind of diversity of working across so many different products, as well as doing something I'd never done on my scheme before, it made so interesting. I definitely recommend to anyone who wants to apply for it.
