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Billing Operations
Be part of the team that keeps Sky running smoothly. From audits to reconciliations, you’ll learn how we manage our operations and support our people. It’s a chance to build skills, grow your network, and kickstart your career.
Billing Operations
Start date: 7th September 2026
£24570 per annum | 2 years | Business Administration Level 6
About this programme
Make things happen behind the scenes.
Join our Billing Operations Apprenticeship and help deliver brilliant service to Sky’s people. From Payments to Billing Reconciliations, Provisioning, and Customer Communications, you’ll learn how we manage our operations and support our people.
What you’ll be doing
- Get involved in real projects across our teams
- Spot issues and help solve them
- Improve how we work and report
- Learn about audits and internal controls
- Collaborate with teams across Sky
- Build your confidence and career
The qualification
Business Administration Level 6 qualification
The training provider for this apprenticeship is Forth Valley College. They are a leading provider of further and higher education offering a wide range of courses and training opportunities.
All of your learning will take place in the workplace so you can look forward to lots of hands-on practical training with access to all the latest resources.
What we’re looking for
- Five National 5s (grades A–C or equivalent), including English and Maths
- To be aged 24 or under by September 2026
- To have finished education and be ready for full-time work by September 2026
Skills that’ll help you shine:
- Great with people and a team player
- A self-starter who stays calm under pressure
- A problem-solver with an eye for detail
- Comfortable using Excel, PowerPoint, and tech systems
Please read the above carefully before continuing with your application. If you have any questions about the eligibility criteria, please contact us at apprenticeships@sky.uk
Eligibility criteria
To apply, you must:
- Meet the apprenticeship funding rules (Apprenticeship Funding Rules)
- Have the right to work in the UK (Sky doesn’t offer sponsorship)
- Be above statutory school-leaver age by September 2026
- Not be in education during the apprenticeship
Apprenticeship eligibility criteria
Please note that the majority of these points are due to apprenticeship levy funding rules in England, which may be reviewed here for your reference: Apprenticeship Funding Rules You’ll need to meet Apprenticeship levy eligibility criteria
Right to Work
To be eligible for this role you are required to have the appropriate right to work in the UK by the start date of the programme. Please be aware Sky does not offer sponsorship for this programme.
Please read the above carefully before continuing with your application. If you have any questions about the eligibility criteria, please contact us at apprenticeships@sky.uk.
Application deadline
Applications for this programme will open on Monday 10th November 2025.
Application Journey
Prep hub
This optional step will help you prepare for our application process - and you can access it before you’ve even applied.
Application
Time to submit your application on our system. We’ll be asking for your personal details, academic information and we'll also be checking your apprenticeship eligibility alongside the Apprenticeship Levy guidelines. That’s all there is to it.
If we need to make adjustments to make you feel more comfortable at any stage, please let us know when you apply – we’ll be in touch to discuss.
Digital Assessment
Once your application is in, we’ll ask you to complete our immersive digital assessments. They’re mostly situational questions and will also include a video interview.
We understand that you might want to utilise AI to support your preparation for taking the assessments – understanding Sky etc. But we ask that you complete the assessments themselves without the assistance of AI.
Assessment centre
For the final assessment stage, we’ll invite you to our bespoke virtual assessment centre. You’ll get the opportunity to impress us in person and get a feel for what it’s really like to work at Sky.
The day could include an individual interview, group discussion or individual exercise. We’ll give you plenty of notice and let you know how best to prepare for the day.
We’ll be in touch
Once you’ve completed all the assessment steps, we’ll let you know when you can expect to hear back from us. Good luck!
What do students think about our digital assessments?
93%
of people found our assessment to be interesting and insightful to complete.
95%
said our assessment was user friendly and easy to complete.
92%
felt like they were able to answer authentically and to be themselves in the assessment.
93%
said the assessment provided them with greater insight into Sky.
Preparation is key. In this short video, Junior gives a whistle stop tour of the Preparation Hub and explains how it can help you with your application.
Application Tips
We want you to nail your application just as much as you do. That means that we want to give you as much support as you need. Have a look at these top tips from our early talent team to help keep you at ease.
Prep Hub
Digital Assessment
Assessment Centre
Hear from a Billing Operations apprentice
Alastair Brown
Billing Operations Apprentice
The apprenticeship is important to me because it allows me to progress within a large company into a wide range of jobs. My apprenticeship has allowed me to develop relationships with colleagues and also with people in different areas of the business, which has opened up new opportunities for me.
