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Meet Jamie, Home Service Engineer

‘Everyone in my team helps each other out.’

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Jamie Walker

Home Service Engineer, London

Customer facing | 23 November 2023 | 3 mins

My name is Jamie, and I’m a Field-Based Home Service Engineer at Sky.

My current role is installing and servicing all forms of sky television. I also do broadband service calls for customers with Sky broadband.

I work within a small team of engineers who cover a vast area of London.

At Sky we’re always challenging ourselves to deliver the next big thing. Describe what that’s like and why it’s exciting.

I was part of the trial team that had Sky Q at my home six months before it was released. The feedback we gave, on what worked and what didn’t, felt that it made a positive impact going forward.

I like trying out new tech. I got the chance to be part of the team that was installing Sky Glass into customers homes, that included wall mounting the Sky Glass units.

How is Sky an inclusive place to work where you can be yourself?

Everyone in my team helps each other out. Whether it’s a technical question, or asking our Specialist Engineers for advice on how to get to a satellite dish that’s in a non standard place.

I don’t normally work to far from home, so it fits perfectly with my work/life balance.

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