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Meet Chelsea, Associate Performance Engineer

‘I’m able to be myself, and am encouraged to do so.’

Chelsea Moss

Associate Performance Engineer, Watermark, Livingston

Tech, Product & Data | 27 March 2023 | 5 mins

Tell us about your role, your team, and the general projects/products you work with.

I am an Associate Performance Engineer working in the Performance & Reliability, Architecture and Platform Engineering Team as part of the wider Tech UK&I department.

We manage the performance and reliability of code releases before they progress to production. This involves code release cycles and specific project work which we sign off before going to production to ensure the platform remains stable and performant for our customers.

Before moving into this role in Tech, I worked as a DTV Engineer installing satellite dishes for customers. I’d like to think I made an impact to many customers along the way, and I have had some wonderful reviews from them in the past.

I decided I wanted to change my career and secure my future within technology, as it’s something I have always had an interest in. In my previous role I decided to take up a degree in Computing and IT with the Open University, giving me the opportunity to still work full time alongside studying.

This decision gave me the amazing opportunity within the technology side of the business, and to work in the wonderful team I am in now.

I am still learning, but I’d like to think I have brought value into the team by getting involved in projects and helping them any way that I can with tasks each day.

Describe a project, or career highlight where you were able to make a difference.

Back in November I was given my own project to manage and involving Lead Engineers and management. Taking this project on has grown my knowledge base and confidence to take on future projects. We make a difference each day – making sure that the Sky platform, and our customers, receive the best service possible.

At Sky we’re always challenging ourselves to deliver the next big thing.

Working on new projects is always exciting. At Sky we are always moving forward, improving and changing for our people and our customers. There’s never a dull moment working here. The ever-evolving culture within technology means there’s always something new to learn, discover and get involved with.

How is Sky an inclusive place to work where you can be yourself?

It’s an incredible place to work. The people and the culture amongst colleagues here is amazing. Sky has a diverse work force and I have had the opportunity to work with many people from all different backgrounds and walks of life.

It’s very important when working on improving either yourself, your work, and the differences you can make in people lives, to be kind and aware. It’s important to have many different experiences and inputs taken into consideration as possible. Through sharing knowledge and experiences with each other, we learn. Sky is a good place to do this. I am able to be myself and are encouraged to do so.

Sky are inclusive to all. We have events and awareness days to help educate anybody willing to learn on many matters, because they do matter. I like that Sky recognises this. Sky offers learning support, and external applications are used to improve your skills and knowledge in many different areas, all for free. If you want to learn and grow as a person, and also in your career, Sky is a great place to be.

I couldn’t be more grateful for the opportunities they have given me. My work life balance is good within this team, our time is respected. Hybrid working between the office and home offers flexibility for people. It’s a wonderful way to work.

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