Karen shares her career story & plans for International Women’s Day
“This is a great place to work and I absolutely love my role – I’ve always been treated with respect and fairness”
Name: Karen Holder
Job title: Retail Area Manager
What area of Sky do you work in, and what do you do in your role? I’m an Area Manager within our Retail department. We’re responsible for engaging with potential customers whilst they’re out-and-about, about our great products and services. I look after seven of our Retail stores, and around 25 of our Retail Sales Advisors.
My role is to motivate and inspire the team to perform their best. I love working here and really enjoy my role. Being an Area Manager in Retail is varied and exciting, and I get to talk about all of the great content that we have.
How did you get into your role? Before joining, I worked in overseas property where I began as a Sales Advisor and was able to progress into a Team Leader role and then onto being Sales Manager. I wanted a change, so my sister who was working for Sky at the time, said what a great company it was so I decided to apply for the role as Area Manager.
How have you been able to progress since working here? I’ve been working here for 9 years now and have had some great opportunities to develop. The most recent opportunity was a secondment role at one of our Contact Centres. Being there gave me insight into a Contact Centre environment and how a different part of the business operates.
I’ve also been involved in a number of projects here, one of which I led. Being Project Lead gave me exposure and the opportunity to work with lots of different people in the business, including Directors.
How has Sky supported you as a female in the workplace? This is a great place to work and I absolutely love my role – I’ve always been treated with respect and fairness. I have a great team of colleagues and advisors that I work with. My Manager has always been supportive and will often put me forward for projects, including one which focused on encouraging more females into Retail.
How will you be supporting International Women’s Day this year? I’ll be attending most of the Women@Sky network seminars for International Women’s Day. I’m particularly looking forward to the one with Ruby Wax; I attended last years with Katie Piper and found her so inspiring. I’ll also be networking at these events with the very inspiring women who work here.