Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

“The Reporting, Insight and Performance team made up of Analysts and Business Performance Managers. Providing support, detailed reporting and analysis to help continuously improve operational performance. This is an exciting opportunity to become part of this team as a Reporting & Insight Controller” – Head of Department – Reporting, Insight, & Performance

What you’ll do:

• Delivering reporting and insight parity for all sales areas through transformational initiatives; able to understand and communicate the risks and tangible business benefits to senior stakeholders
• Managing a team of Analysts and Senior Analysts; creating a high performing and inclusive culture where your team has true ownership and autonomy of the projects they work on and making decisions that support delivery
• Project and workstack management for the team; prioritising multiple requests and actions
• Responsible for the long-term strategic development of operational reporting, exploring new reporting solutions and MI
• Understand robust business improvement plans, within and outside of Sky, to help shape the long-term strategy
• Build and maintain influential relationships across operational and support areas at a senior level, including Directors and Head of Departments

What you’ll bring:

• A brilliant people leader who is experienced in setting a compelling vision, clear objectives and inspires a high performing team
• Highly experienced in building relationships with and influencing senior stakeholders
• Adaptable approach to high pressure situations, with experience in problem solving and delivering quick practical solutions
• Proven understanding of project management and experience landing large scale change effectively in an operational environment
• Comfortable and confident in an environment that moves at a pace and continually pushes boundaries
• Confident discussing technical and analytical elements of analyst roles

Customer Service Group

We enable our people to offer the best service in the country by creating epic experiences. Creating communication and learning experiences to support the most important customer and colleague moments across CSG. Most of all, we are an excitable bunch of creative people with specialist skills in five key areas; planning, idea generation, creative development, experiential and events.

The Rewards:

There’s a reason people can’t stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

• Sky Q, for the TV you love all in one place
• A generous pension package
• Private healthcare
• Discounted mobile and broadband

Where you’ll work:

This role can be based in any UK Sky site.

The role can be based remotely, requiring self-motivation and a proactive approach while still working as part of team.

Inclusion:

Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.