Customer Service

At Sky, we’re passionate about customer service. Making each and every one of our customers feel special is our number one priority. And that’s why the role you’ll play is so important to us whichever path you take.

You can join us in one of the two areas shown below.

Duration: 1 yearLocations: NationwideStart date: July 2014Requirements: GCSEs in English and Maths, grades A-C or equivalent (England); Standard grades 1-3 in English and Maths (Scotland)Qualification achieved: Certificate in Customer Service Level 2
Sky Careers

Contact Centre Advisor Apprentice

Delight our customers by solving queries and helping them to discover the products that will change the way they view entertainment.

Duration: 1 year Locations: Nationwide Start date: July 2014 Requirements: GCSEs grades A-C in both English and Maths or the equivalent Standard grades (1-3) are essential Qualification achieved: NVQ and Technical Certificate, Level 2