The best thing? I think it’s the community. We have a really good community of people, and just being around them is always great. Whether that’s on Team, or in the office.
There’s a great range of people here who are different and unique, and just like to be themselves.
The relationships that you get, as well as the development – I’ve been on a massive journey through my development. I’d say that is probably the biggest one.
The things we do for people, like befriending – so we reach out to the elderly, and just have a nice chat with them.
What company does that? Just uses its time to just speak to people and make sure they’re okay. I’d say that’s what makes me really proud.
If you are owning a business; a bar or any hospitality sector, I’m your guy!
When you are giving us a call, I try to give you the best possible service, and I will be with you throughout your journey; from finding the right package, finding the right prices, installation, equipment, everything.
Talking to customers. From north to south, from east to west. This has been, by far, the best thing about the role.
And to see the smile on that customer’s face, I mean, it’s definitely an ultimate satisfaction.
Sky has been really helpful when it comes to Diversity and Inclusion. Especially my manager has been a massive help. The way I was welcomed by the team; it made me feel like it wasn’t the first time. It made me feel like that I’ve been here for quite some time.
Once I had joined Sky, the training could not be any better. From the team manager, from the learning and development, from the different managers, different team members.
Every single time, you know, I’m having a question, if they cannot help me, they will make sure that somebody will come back to me with an answer.
Who doesn’t like the free Sky, right? But it’s a very, very good name to go on your resume, definitely. The world is your oyster, to be honest.
The best thing about working for Sky is all the advisors and managers. They’re really good help – because I’m new, and there’s a lot of stuff that I’m overthinking, I’ve always got somebody like to talk to and just figure out whether I’m on the right lines.
There’s a lot of help, so you’ll never be short of that!
So far, I really enjoy it. It’s just a chill environment compared to a lot of other jobs I’ve done. I don’t feel very intimidated and I feel like I fit in really well.
I think it’s just the type of people by – everyone’s just very open, open-minded, and I just get along with everyone because they’re so friendly.
A day in the life for me and my role; I’ll come to work for nine o’clock, I make myself a cup of coffee, the most important part of my day! I sit down at my desk and we have our 15 minute team brief, so I’ll chat to the guys in my team, make sure everyone’s doing okay.
We talk about the day we had yesterday, what our plans are moving forwards. I’ll have another cup of coffee, and then i’ll start actually taking calls, just waiting for my lunch.
We’ll get lunch and then, yeah, back on the phones, back taking calls, back talking to those amazing customers that we speak to.
I’ve only been here for two months, and like, working properly in the role and already I’ve been put up for promotions, I’ve been given a role model job – so, I’ve been really, fully, supported by my manager by the people around me.
My role models were so supportive of me, helping me get what I want to be, helping me do what I want to do – and then within my team, my manager, the people around me, are all supporting me.
Having weekly catch-ups, having daily meetings just to make sure everything is going okay. Yeah, fully supported within Sky.
I mean there’s so many benefits for working for Sky. I mean, free tea and coffee; what could be better on a Monday morning when you’re coming into work! We’ve got free Sky. We’ve got discounts on mobiles and broadband, and we get to work at an amazing office with loads of amazing people.
To be fair, a day at Sky is, pretty much none other you could ask for. I start at 8:30 in the morning, and then within that I’ve probably got at least two to three hours off the phones where I can just do anything I pretty much want to do, shall I say, with my time. I love my shifts, to be fair!
The best thing about my role is the fact that I’m the first point of contact with the customers. The first thing that the customer hears from myself; that’s going to represent Sky is a company. Whatever I say on that first point of contact, I’ll always try to be upbeat and sell myself as well.
I’m upselling myself, when at the same time, I’m representing Sky.
There are plenty of benefits that I can go into, but the main benefits for myself is obviously the fact that I get free Sky. I’m a big Man United fan, so watching them TV – there’s probably no more you could ask for, really! And also, another thing is that you get good medical care, like dental care.
But mainly for me, is the free Sky. We work at Sky – come on!
At Sky, it’s a totally different compared to where I’ve been before. As soon as I walked through the door, I felt like I was walking into my Mum’s house – pretty much as simple as that. Sky is a whole, is almost like another family to me. My peers, my managers, they’re almost like my best friends – but just within work.
We have so many different support networks and ways that we can be included in everything. There is always something new being looked at and our feedback is important to make changes to the systems we use daily.
I felt supported when I had to move from one department to another, and it was a very easy transition process.
When I first joined over 4 years ago, I had no idea what to expect. I always laughed at my brother when he told me what it was like.
I have never felt like I was anything other than a number for other places I’ve worked – but here, I feel I can be myself, and be seen as a person too.
There are so many; with Stepping into Support, Stepping into Management, LinkedIn learning to help you develop too.
As well as shadowing and so much more that I cant even begin to explain.
My favourite thing about working for Sky is not only the support you are given, but also the people you meet and the friendships that you gain too. It’s not just another job, it’s like family – just without the drama!
Hi there! My name’s Natalie, I work at Sky in Dunfermline as a Sales Advisor.
The most fun thing at Sky has definitely got to be your team. The team chat and the banter that goes on in the background.
We all get along great. We’re all really supportive. We help each other. We’re always learning along the way. And also the fact that there’s development opportunities.
As you go along, there are development opportunities that you can take hold of. Life at Sky is always changing, so when you take those opportunities, you’re continually learning – which is great fun.
You’ve got your free Sky Q, so that you’re getting your entertainment and things like that – but you’ve also got wellness apps. We sometimes have prizes up for grabs, little competitions and more fun things.
There’s all different things that are going on all the time that just make the job that a little bit more fun as well that people probably aren’t aware of.
What do I love about Sky? There’s so many things; the environment, the people, inclusion, diversity. I spend a lot of time obviously with my team as well through chats, briefings and things.
The support that you get, and the opportunities that you get to do things is incredible.
Throughout the Contact Centre, there’s always games, there’s always things to boost morale and just have a connection with people. There’s tonnes and tonnes of other things as well, but it’s like a second family.
Opened in 1989 Livingston was our first Contact Centre and now our biggest. Getting here is easy with our complimentary shuttle bus service from Livingston train stations and Livingston Centre, as well as plenty of onsite parking and great bus links. Some of the onsite benefits include not just one but two subsidised canteens, a state of the art gym, lots of chill out areas; like our games room where you can take a break or play a friendly game of pool or table tennis.
Making every day amazing for our customers is a real team effort. That’s why we’re always on the look-out for enthusiastic and passionate people to join our teams. And what better way to find the right people than for us to get to know you over an informal chat and some refreshments.
We have exciting opportunities for Contact Centre staff across multiple locations in Scotland, as well as Newcastle, Leeds and Stockport, Manchester. We’re looking for friendly individuals who are committed to delivering excellent service. If you’ve got the right attitude, we’ll give you all the training you need to succeed.
What’s more, if you join us you’ll be entitled to a great salary and terrific benefits, including free Sky Q, incentives throughout the year, private healthcare and multiple discounts from retailers.
Come along to our upcoming open days to find out what it’s like to work for Sky!
Saturday 11th May 2019, 10am – 5pm
29 Wellington Street
Saturday 1st June 2019, 10am – 5pm
Saturday 1st June 2019, 10am – 5pm
1 MacIntosh Rd,
We’re looking forward to seeing you there!