What area of the business do you work in?

NOW

What’s your career journey been like up until now?

Prior to Sky, I worked in Customer Service in BT2 and Aldo. I joined Sky Ireland part-time almost 7 years ago, as a Customer Service call centre agent, while in college. After completing my degree, I then moved into the Customer Priority Team. During my time in Sky, I have had amazing opportunities from Role Modelling, managing new teams in the 2IC programme, joining the Loyalty Department as a Performance Coach, to now working in marketing.

What does a typical day working here look like for you?

A typical day would include the set up and management of our digital trading campaigns across our digital channels which include social, display & PPC. I manage the creative briefing process for our Entertainment & Cinema Membership campaigns, so I work closely with our creative agency day to day. Alongside this, I also manage our daily organic social activity & regularly collate reports on our campaign’s performance.

What’s been your proudest moment since working here?

My proudest moment working in Sky was achieving my current role in NOW. When I joined Sky, I always imagined working in Marketing however, my degree was quite broad, and I didn’t have prior work experience. Thankfully Sky is an organisation that provides you with opportunities if you seek them and display the passion and correct attitude. I was over the moon when I got the NOW Marketing position and have really enjoyed learning everything I have to date.

What’s the most enjoyable thing about your job?

I love being creative and brainstorming, I think this is what I find most enjoyable within my role however, there is a great feeling of achievement when you see a campaign you designed come to life!

Describe your work/life balance?

NOW is amazing for work life balance. The team itself are full of energy and enthusiasm so we have a great social aspect to work. However, aside from that I would say once you’re organised work/life balance isn’t really a concern.

What advice would you give to others trying to develop their career?

Whatever role you are in now perfect that, and then look to develop. Secondly, build a great work community to hear as many opportunities as possible and tell people your plans so they can keep you in mind. Finally, take a chance! I firmly believe that passion and the willingness to learn and work hard, outweighs skill. If you truly want something enough the skill will develop.