Preetam’s story of working at a Sky Contact Centre
‘My favourite thing about working at Sky, is that I actually enjoy going to work.’
What do you love about your role at Sky?
It’s kind of cliche to say everything, but I actually do love everything about my role.
The one thing I love about Sky; is that I want to work. I wake up in the morning to come to work; with the colleagues, with the staff, with the support.
It’s quite empowering of what you can achieve – from the moment you start training, and the transition to actually going on the phones, is seamless.
What’s the working environment like at Sky?
Sky is very flexible, which is one of the great reasons I love working at Sky.
Also, working with different people who bring in their own experiences all under one roof. No matter where you come from, everyone rubs off on each other – not only the energy, but the experiences from past jobs as well.
Everyone’s happy. Everyone’s smiling. You enjoy your role. You want to come to work and there’s so much stuff you can do at Sky. There’s so much knowledge to gain from helping each other – no matter whether you’re in academy, or into your own teams.
What opportunities for growth and progression are there in your role?
We’ve been made aware from day one that there’s so many opportunities – so don’t think about coming to work just answering phone calls, because the opportunities and doors that await you can be knocked on.
You can actually take an idea and push yourself towards the boundaries that even I myself didn’t know I could be pushed towards, knowing that there are opportunities that are available literally on my lap.
It’s the guidance that you get towards the roles that you want to be, or who you want to become at Sky – which I think is fantastic.
What are the best benefits of working at Sky?
My favourite thing about working at Sky, is that I enjoy going to work. There’s free Sky, health insurance, share schemes where you put money into Sky shares, which is amazing!
The team, the senior managers, and and even your own personal managers as well. And finally the support, hands down.