Lewis Edwards Customer Sales Apprentice
‘The culture at Sky is like no other it’s a fun, fast-paced and enjoyable environment’

Lewis Edwards
Job title
Customer Sales Apprenticeship
What area of Sky do you work in?
Livingston
Why did you choose to do an apprenticeship at Sky?
Having a friend who had previously worked at Sky, all I’ve heard about was good things. Being a huge people’s person, I could see myself in a sales role and Sky had a Sales apprenticeship running at the time which seemed to fit perfectly.
What’s the culture like at Sky?
The culture at Sky is like no other it’s a fun, fast-paced and enjoyable environment. Everyone is treated the same and the job is always upbeat.
What does your apprenticeship involve?
Unlike what you may think, during an apprenticeship at Sky you act in the same role as an everyday advisor. As well as this, you are on the same pay. But as a bonus, you are earning a lifelong useful qualification along the way.
What has been the highlight of your apprenticeship?
My highlight of the apprenticeship would have been selling the first ultrafast+ which is Sky’s latest broadband. This was the first sale across the company, which was an amazing feeling to achieve.
What has been the most rewarding project/ experience you’ve been involved in?
I recently helped run an academy which is the first 3 weeks of training at Sky, seeing new people progressing when it seems like I was there not so long ago myself.
Would you recommend doing an apprenticeship at Sky?
If you are new out of school or looking to start a career Sky is a great choice, with an impressive salary and lots of progression opportunities.
How has this apprenticeship helped your career?
At Sky progression isn’t about how long you have been here. If you have the drive to do it, Sky can make it easy, as there is a lot of opportunities to grow your career.
How are you supported in your development?
With your manager and an Apprenticeship coach to support you. There Is always someone to help if you don’t understand or need support on anything. For Apprenticeship or Advisor work.
What has been the best part about completing your apprenticeship?
Knowing that I will have a job I enjoy at the end of it and qualification to go with it. As well as new friends from all over the office.
What advice would you give to someone applying?
Be yourself, Sky wants to see everyone’s personality as this is what they look for it’s not all on your ability or knowledge.