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Aquira’s making an impact as a Home Service Engineer

‘Sky is the most inclusive and most diverse company I’ve ever worked for.’

Aquira Bailey-Browne

Home Service Engineer, London

“I feel as though I’m going to be helping in breaking that gender stereotype of it being a male-dominated industry.”

What is your role at Sky?

My name’s Aquira, I’m a DTH Home Service Engineer and Health & Wellbeing Champion at Sky, based in London. The reason I decided to become part of the Home Service team is because, one; I wanted to break that stereotype of it being a male-dominated industry. And two; I really wanted something that was going to challenge me both mentally and physically – that’s something that I’m definitely getting within the Home Service team on a day-to-day basis.

What support is available in the Home Service team?

The thing that makes me feel supported within my role, is my team and my manager. If I’ve got a question, there’ll always be someone there to answer it.

There’s a lot of experience and a lot of years within my team, and if one person doesn’t know the answer to my question there’ll always be someone there who’s ready to answer with no hesitation.

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How have you been made to feel included in the Home Service team?

Even though I’m the only female in my team, I’m not seeing any different to anyone else within the team. At the end of the day, we’re all there to do the same job. When it reaches 5pm, if there’s still one of us out there in the field – we’re all out there in the field.

What makes you feel most proud in your role?

The thing that I’m most proud of in my job, is when I can go into a customer’s property and have a conversation with them and tell them how much I love working for Sky. It’s the most inclusive and most diverse company I’ve ever worked for. Not only that, when Sky has a big decision to make, it will always think about how it’s going to affect staff members and customers alike – and to me that says a lot.

What has been your biggest career achievement to date?

My biggest career achievement for me here at Sky would have to be obtaining my role as an SC Engineer, which I’m due to start my training anytime soon . I feel as though I’m going to be helping in breaking that gender stereotype of it being a male-dominated industry, and in turn, hopefully paving the way for other women and people who feel that this has never been a possibility for them.

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