Why did you decide to join the Home Service Trainee Programme?

After being in the same NHS role for 18 years, I felt I wasn’t being challenged anymore. I needed something new – where I could learn new skills, where everyday would be different, with opportunities to progress and take part in projects and be part of bigger team. Sky has given me all this and more.

What has been your biggest career achievement so far at Sky?

I have been a role model for a new Women in Home Service Trainee, which I loved doing. Seeing her doing well, and progressing out on her own, is a great feeling.

Also, being selected for the broadband training was a real confidence boost – I look forward to learning and using these new skills. Recently, I’ve taken on the role of Women’s Health champion in my region, where I’m working on raising awareness on women’s health within our role.

What training and support have you had in your role?

I have had all the training necessary, I’ve had the opportunity to work with SE’s and know that I can ask for help if I need it. There’s always someone on the end of the phone if I need it. I feel included through regular team calls, where we are encouraged to offer thoughts, ideas and ask questions.

What is the biggest benefit of working in Home Service?

There are of course financial benefits, bonus opportunities, personal use on van, free Sky, all sorts of competitions to get involved in. But also just the benefits of the role, constantly learning new things and personal growth. I am part of the trials team, which is great to be a part of and see upcoming products and services.

What makes you feel most proud in your job?

Overcoming any gender stereotype that may be out there and proving myself as a woman in this role. I’m happy to admit that some jobs are a real challenge, physically and mentally, however, I stop, take a breath, crack on and get the job done.