Contact Centre Sales

Here it’s all about putting the customer first and doing what’s right for them. It’s a vital part of the business that’s made us the company we are today – allowing us to go from strength to strength and deliver fantastic entertainment and telecoms to more than 12 million customers.

Watch our short video to learn more about working in our Contact Centres

Want to learn more? Find out what our people Amy, Sean and Derek have to say about working in our Contact Centres. 

Sky Careers

A Contact Centre Sales role at Sky

The people who work here all have one thing in common. They live and breathe customer service and our brand. Which makes them brilliant at selling the full range of products to our customers.

Working in Sales, you’ll deal with enquiries from new and existing customers who are looking to find out more about the offers, packages and products we have available. And whenever a new product is launched – which happens quite often at Sky – your in-depth training and structured mentoring will mean you’ll be fully equipped to manage the surge of calls we get from customers who can’t wait to try it out.

You could also provide key support for our Sales Advisors – working in teams covering everything from analysing customer lifecycles and their sales activity, campaign co-ordination and commercial planning right through to business management and sales development.

Requirements

The marketplace is changing all the time and new product training is a part of everyday life, so you’ll need to be able to learn quickly. We’re also looking for a real can-do attitude and a passion for doing what’s right for our customers and the people you work with. Overall, your communication skills and ability to work in a fast-paced environment will be key.

So if you want to work with a valued brand that leads the way in home communications and entertainment, find out about the roles we currently have on offer below.