Lauren shares how varied her role as a Finance Analyst is
"There’s no typical day in Commercial Finance, we move at pace."
Name: Lauren Moffat
Job title: Commercial Finance Analyst
What area of Sky do you work in? Customer Operations - Finance
How did you get to where you are now? I joined here 4 months ago having previously worked as a Finance Business Partner in RBS and PwC prior to that.
Describe a typical day – There’s no typical day in Commercial Finance, we move at pace. I usually start my day in a messaging scrum where we review the previous day’s performance and agree on tactical short term actions. After that I could be presenting the weekly mobile KPI dashboard to the operation, reviewing messaging projected spend, deep diving into credits raised, working cross team with planning to review budget assumptions or spending time with the team driving actions from recent People surveys. I also make time to be in the operation whether this be in a contact centre or out for the day with an Engineer.
What do you specialise in and work with on a daily basis? Within service I support Mobile and Messaging. Both of which have been exciting new projects and have landed positively. I have been part of the Messaging project team since launch in March, specifically supporting the data and insight work stream. This has involved defining and developing key metrics so we can measure success.
Describe your work/life balance at Sky? Our team promotes flexible working and my preference is to start early so I can get away at the end of the day and enjoy my evenings. I’ve just completed my first half marathon so working flexibly has benefited my training schedule!
What’s the most enjoyable thing about your job? I enjoy working for a company where I can be passionate about our products. My family has always had Sky and I love being an advocate for what we do.
What would be your advice to someone who’d want to do what you’re doing? My role is about being challenging and inquisitive, so if you enjoy being in a fast paced environment and being hands on then I would recommend working in Commercial Finance.
An interesting fact/something no one else knows about you? I’m afraid of bananas!